Service
Philosophy

Wherever you are, we are here to go the extra mile and ensure you receive the most reliable King Long support.

Home Services Service Philosophy
By establishing after-sales service bases worldwide and developing its own cloud service platform, King Long provides worry-free, 4S-level after-sales support — including stewardship-style service, specialized customization, site-specific solutions, and superior parts availability throughout the entire product lifecycle, ensuring that every King Long bus delivers its maximum value.

Technical Training

To better serve customers, King Long invites authorized agents to participate in professional training programs. King Long staff can offer on-site training  ,Our technical team also provides based on specific customer requirementscustomers' requirements.

Onsite Technical Support

Based on vehicle conditions and customer requirements, King Long’s agents, supported by our service engineers, provide on-site assistance to resolve any issues or questions.

Services Available Anytime

To help customers better maintain their vehicles, King Long has appointed authorized local agents to provide professional guidance and periodic maintenance services, ensuring consistent, high-level performance.

Technical Information

Printed and electronic versions of the Operation Manual, Accessory List and Maintenance Manual for our vehicles are available.

24-Hour Technical Support

King Long provides 24-hour technical support.

Spare Parts Supply

(1) To ensure convenient and efficient maintenance , King Long provides customers with wearing parts and other necessary components.

(2) King Long also supplies spare parts at competitive prices throughout the service life of any vehicle.

If you have any further questions regarding  warranty or technical support, please feel free to contact us via any of the following methods.