Service Network

By establishing after-sales service bases around the world and its own cloud service platform, King Long provides customers with worry-free 4S-level after-sales service of Stewardship-style service, Specialized customization services, Site-specific service and Superior parts availability service throughout the product life cycle, ensuring that every King Long bus can achieve its maximum value.

1. TECHNICAL INFORMATION
Printed and electronic Operation Manuals, Accessory Lists and Maintenance Manuals for our vehicles are available.

2. 24-HOUR TECHNICAL SUPPORT
King Long provides 24-hour technical support. We can be reached at 400-8866700 or E-mail: service@mail.king-long.com.cn

3. TECHNICAL TRAINING
To better serve customers, King Long invites authorized agents to receive training. The King Long staff can offer on-site training to clients according to customers' requirements.

4. ONSITE TECHNICAL SUPPORT
According to vehicle conditions and clients' needs, King Long's agents can help clients resolve any problems or questions with help from our service engineers.

5. SERVICES AVAILABLE AT ANY TIME
To help customers maintain their vehicles, King Long assigns its local authorized agents to give them guidance. Periodic vehicle maintenance is provided to ensure the best performance.

6. SPARE PARTS SUPPLY
(1) To make maintenance convenient and easy, King Long provides clients with wearing parts and other necessary components.
(2) King Long also supplies spare parts at competitive prices throughout the service life of any vehicle.

If you have any other questions on warranty or technical support, you are welcome to contact us via any of the following methods:

TECHNICAL INFORMATION

Printed and electronic Operation Manuals, Accessory Lists and Maintenance Manuals for our vehicles are available.

01.
24-HOUR TECHNICAL SUPPORT

King Long provides 24-hour technical support. We can be reached at 400-8866700 or E-mail: service@mail.king-long.com.cn

02.
TECHNICAL TRAINING

To better serve customers, King Long invites authorized agents to receive training. The King Long staff can offer on-site training to clients, according to customers' requirements.

03.
ONSITE TECHNICAL SUPPORT

According to vehicle use conditions and clients' needs, King Long's agents can help clients resolve any client problems or questions with help from our service engineers.

04.
SERVICES AVAILABLE AT ANY TIME

King Long's local authorized agents can offer guidance to customers to enable them to maintain their vehicles. Periodic vehicle maintenance is provided to ensure the best performance.

05.
SPARE PARTS SUPPLY

(1) We can provide clients with wearing parts and other necessary parts, to make maintenance convenient and easy.(2) We can supply spare parts at competitive prices throughout the service life of any vehicle.

06.

MARKET

Hotline: 400-8866700

E-mail: export@mail.king-long.com.cn

SERVICE

Hotline: 400-8866700

E-mail: service@mail.king-long.com.cn

International Development

Service Network