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Service Network
King Long has established more than 600 after-sales service outlets all over the world. Each outlet must be equipped with professional repair technicians, repair equipment, service vehicles and sufficient spare parts in accordance with requirements of the company, and 24-hour service phone is open. The bus owner can enjoy quick, professional and efficient services just by dialing a phone number in the event of any failure. Before seasonal change or major public holidays, King Long also dispatches its service teams to provide the users with some value-added services, such as repair of air conditioning, elimination of potential fire and security risk to ensure every King Long bus to drive in the best condition.

1. TECHNICAL INFORMATION
Printed and electronic Operation Manuals, Accessory Lists and Maintenance Manuals for our vehicles are available.

2. 24-HOUR TECHNICAL SUPPORT
King Long provides 24-hour technical support. We can be reached at 400-8866700 or E-mail: service@mail.king-long.com.cn

3. TECHNICAL TRAINING
To better serve customers, King Long invites authorized agents to receive training. The King Long staff can offer on-site training to clients, according to customers' requirements.

4. ONSITE TECHNICAL SUPPORT
According to vehicle use conditions and clients' needs, King Long's agents can help clients resolve any client problems or questions with help from our service engineers.

5. SERVICES AVAILABLE AT ANY TIME
King Long's local authorized agents can offer guidance to customers to enable them to maintain their vehicles. Periodic vehicle maintenance is provided to ensure the best performance.

6. SPARE PARTS SUPPLY
(1) We can provide clients with wearing parts and other necessary parts, to make maintenance convenient and easy.
(2) We can supply spare parts at competitive prices throughout the service life of any vehicle.

If you have any other questions on warranty or technical support, we welcome you to contact us via any of the following methods:

  • TECHNICAL INFORMATION
    Printed and electronic Operation Manuals, Accessory Lists and Maintenance Manuals for our vehicles are available.
    01.
  • 24-HOUR TECHNICAL SUPPORT
    King Long provides 24-hour technical support. We can be reached at 400-8866700 or E-mail: service@mail.king-long.com.cn
    02.
  • TECHNICAL TRAINING
    To better serve customers, King Long invites authorized agents to receive training. The King Long staff can offer on-site training to clients, according to customers' requirements.
    03.
  • ONSITE TECHNICAL SUPPORT
    According to vehicle use conditions and clients' needs, King Long's agents can help clients resolve any client problems or questions with help from our service engineers.
    04.
  • SERVICES AVAILABLE AT ANY TIME
    King Long's local authorized agents can offer guidance to customers to enable them to maintain their vehicles. Periodic vehicle maintenance is provided to ensure the best performance.
    05.
  • SPARE PARTS SUPPLY
    (1) We can provide clients with wearing parts and other necessary parts, to make maintenance convenient and easy.(2) We can supply spare parts at competitive prices throughout the service life of any vehicle.
    06.
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